Terms of Service
Last updated: 3 June 2026
1. About these terms
These terms apply when you use Formenzo — operated by [CONFIRM legal entity, e.g. Formenzo FZE, licence no. CONFIRM] — to compare UAE free zones and to instruct us to set up your company. By starting a setup you agree to these terms.
2. What we do
We give you transparent, all-in pricing to compare free zones, and we facilitate your company formation with the relevant free-zone authority. We are a business-setup service; we are not a government authority and not a law or tax firm. Nothing on the site is legal, tax or investment advice.
3. Pricing
- Prices shown are all-in indicative figures — authority fee, our service fee and the visa block — based on current published rates. We confirm your exact price in writing before any filing.
- Once we send your written quote, that price is locked for 14 days.
- Government/authority fees are set by the authorities and may change; any change is passed through at cost and confirmed with you first.
4. Payment
Payment is by bank transfer to our account shown on your invoice. We never take card details by phone and do not process card payments through this site. Work begins once funds and your documents are received.
5. Your responsibilities
- Give accurate, lawful information and genuine documents.
- Make sure your intended activity is lawful and that you’re eligible to own a UAE company.
- Respond to document requests so your application isn’t delayed.
6. Approvals & timelines
Licence issuance and visas are decided by the free-zone authority and government departments. We cannot guarantee approval or a specific timeline; the timelines shown are typical, not promised. If an authority rejects an application for reasons outside our control, government fees already paid to the authority may be non-refundable.
7. Refunds & cancellation
[CONFIRM your policy] — typically: our service fee is refundable in full before we begin filing; once filing or authority fees are incurred, those amounts are non-refundable, and the balance of our service fee is pro-rated for work done. Request a cancellation by email.
8. No cold-calling
We will never cold-call you. You reach us on WhatsApp or email, on your terms. If you ask us to stop contacting you, we will.
9. Liability
To the extent permitted by law, our total liability for any claim is limited to the service fee you paid us for the affected application. We are not liable for authority decisions, third-party delays, or indirect losses.
10. Governing law
These terms are governed by the laws of the United Arab Emirates and the applicable Emirate/free-zone of our registration. Disputes are subject to the competent UAE courts [CONFIRM jurisdiction].
11. Contact
[email protected] · WhatsApp +971 58 584 9100.